Meeting/Event Information
October 22, 2024 HR Toolbox Series Webinar
NOTE: Online registration is closed. To register, please contact us at [email protected] or (314) 892-7994.
The 3 Listening Strategies Every Leader Should Know
Presented by:
Laura Janusik
Listening to Change, LLC
Most companies say they value listening, but few companies train their employees to listen. While listening is a part of communication, when communication is trained it primarily focuses on speaking. Laura uses the equation: Communication = Sending Messages + Receiving Messages. Most communication challenges in organization are listening related, not speaking related.
It is even more challenging when leaders don't listen correctly, as the consequences include projects with mistakes that are over time, over budget, and increased turnover and unemployment. But it doesn't have to be this way!
There are 3 Listening Strategies that are critical for leaders to practice. Join Laura in a very interactive session as she reviews the top 3: Listening Rounds, Strategic Silence, and Empathy.
Learning Objectives:
- Understand how listening is an Action
- Examine and evaluate their leader's listening training
- Create one area of their training where they might implement one of the top 3 listening strategies
Laura Janusik is a dynamic Communication Coach, Trainer and Consultant. She is a worldwide leading expert in listening and positions listening as the back door to effective communication. She uses her PhD in Communication and MBA to help individuals and teams get on the same page and speak the same language through the Power of Listening. Her approach to helping others listen is practical, other-oriented, and grounded in research.
Laura's research is published both nationally and internationally. You'll find her research and ideas cited in academic journals and publications including Forbes, Harvard Business Review, The Wall Street Journal, NPR, and US News and World Report. Laura was a Professor at Rockhurst University for 18 years and currently holds the rank of Professor Emeritus. In addition to education, Laura was in HR Management in private industry for 15 years.
Laura loves coaching those employees who are great technically but don't play well with others and are on the verge of being let go. With just 6 private coaching sessions, Laura's track record over 16 years has been 100% retention!
Thank You to Our Presenting Sponsor!
Tickets
$0.00 SHRM St. Louis Chapter Member
$25.00 Non-Chapter Member
